Return policy
According to GEO 34/2014, you have the right to withdraw from this contract, without specifying the reasons and without incurring penalties within 14 days. The withdrawal period expires after 14 days from the day on which you or a third party other than the carrier, indicated by you, enter into physical possession of the products.
In order to exercise your right of withdrawal you must inform us of your decision to withdraw from this contract, using an unequivocal statement, for example, a letter sent by post, or e-mail. Our data are: SC. Interaspir Group SRL, Str. Amurgului no. 17, postal code 077160, Ilfov county, Romania, registered at the Trade Register Office under no. J23 / 6768/2022, Fiscal Identification Code 46945053, Tel +44 7498 768510 email:
For this purpose, you can use the accompanying withdrawal model, but its use is not mandatory.
In order to comply with the withdrawal deadline, it is sufficient to send the notice on the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of withdrawal
As our products are only made to order, and an order is made on the basis of an advance, in case you wish to withdraw, that advance cannot be refunded in the form of money but only in the form of raw materials, unprocessed, materials that were purchased to begin building your order. In case of withdrawal, we can offer you these plates in raw form, unprocessed representing the value of your advance. These materials can be picked up by you within 7 days of our headquarters.
Given that the transport is carried out by a third party company, which will be paid in cash at the destination by the buyer, this amount cannot be refunded by us in case of a return.
If you have taken possession of the product and still wish to return it, it is the buyer鈥檚 duty to ensure that the product is properly packaged and delivered to our premises. Delivery and packaging costs are fully borne by the buyer.
Courier service costs are non-refundable.
If you have received products in connection with the contract, ship the products or deliver them directly to us at our headquarters without undue delay and, in any case, within a maximum of 14 days from the date on which you notified us of the withdrawal. The deadline is met if the products are returned before the expiration of the 14-day period.
The conditions of the right of withdrawal apply only to individual consumers, defined in art. 2, point 1 of GEO 34/2014.
You will have to bear the direct cost of returning the products. The consumer is responsible for the integrity of the product until it enters the possession of the store.
You are responsible for reducing the value of products resulting from handling other than those necessary to determine the nature, quality and operation of the products.
At the request and with the consent of the consumer, Taifuna.co.uk may recommend to the buyer the purchase of another product of a quality and at a price equivalent to those requested in the first order. The original order will be canceled on the date of confirmation of the order of the product (s) replacing the original product.
If you plan to return the product, do not use it! You cannot use the products you have received before making a decision to cancel the sale-purchase agreement. The right of withdrawal exists to allow you to examine the product as you would in a store, not to give you 14 days of free use.
Products that:
路 Have been the subject of a special order (changing the size of the desk, the number of drawers or the shape of the countertop, other than those described on the site
路 Were made according to the consumer鈥檚 specifications (eg: tinting the product in the color desired by the customer, equipping the office with other handles than those included)
路 Shows signs of impact, damage, wear
路 Have been unsealed and no longer have the original packaging intact.
路 Are put by any means in a condition unsuitable for resale
Taifuna.co.uk will bear the return costs if it is attributable to it. (The product (s) received do not correspond to the order, they are different from those requested by its transmission).
For other information related to the return of the products, please contact us via the contact form or at the email address
Phone number: +44 7498 768510
